What is Your Question?

I do not recognize charges on my credit card statement

Charges appearing on your credit card are for token purchases made on the website. We take many fraud prevention measures including recording the IP address and other identifiable information for each purchase of tokens to prevent fraud.

Do You Still Want to File a Dispute?

I do recognize the charge and want to initiate a dispute or request a refund
Warning: If you initiate a chargeback for a valid charge you WILL be sent to collections and may face criminal prosecution. It is a crime to file a fraudulent chargeback for valid charges. We take friendly fraud very seriously and investigate each occurrence for evidence, we then may send our findings to local law enforcement for possible prosecution.

Contact our payment processor for additional billing support: